A Christmas Tradition That Couldn't Stand Still
About Chrisco
Chrisco Hampers is one of Australia and New Zealand's most established consumer brands. For decades, they've helped families plan and fund their Christmas through a savings scheme called Headstart, where customers spread payments across the year and receive their hampers in time for the festive season. They had already been running on our platform in Canada since 2014.
The Challenge
Chrisco's Australian and New Zealand websites needed a full rebuild. The existing sites were ageing, not fully mobile-responsive, and no longer met the expectations of modern online shoppers. They needed two fully independent replacements, each with its own admin area, its own localised content, and deep two-way integration with their ERP system.
We built and delivered both sites concurrently on our Ensemble platform, hosted on AWS infrastructure across the Asia-Pacific region. By completing the complex ERP work for Australia first, we were able to deliver a fully localised New Zealand site in just 6 additional weeks, at a fraction of what a standalone build would have cost.
The integration was the hardest part. Chrisco runs on Jade, a legacy build of MYOB Greentree, and each site needed live, two-way connectivity. Customer accounts, Headstart payment histories, orders, and stock data all had to stay in sync between the website and the ERP in real time. A gap analysis had already mapped every feature on the existing sites, and nothing could be lost in the rebuild.
Project Snapshot
- Client: Chrisco Hampers Australia / New Zealand
- Industry: Consumer Retail / Ecommerce
- Services: Ecommerce Development, ERP Integration, UX/UI Design, Email Campaign Management, APAC Hosting
- Duration: 17 Weeks
- Budget: AUD 100K - AUD 175K
Our Approach
We designed and built two independent ecommerce websites, each with its own content management system and admin area, tailored to its respective market.
Key features delivered include:
- Full two-way integration with Jade (MYOB Greentree) for orders, payments, and customer account data
- Customer self-service dashboard with order history and Headstart payment tracking
- Mix and Match product functionality with custom pricing rules
- Interactive page-turner digital catalogues with bump-out option
- Stocklist synchronisation via SL.app
- Integrated email campaign manager with WYSIWYG builder and Mailjet delivery
- Fully responsive, mobile-optimised design across all devices
- SEO-structured URLs, schema markup, and Google Analytics integration
The Outcome
Both sites launched on schedule. Customers across Australia and New Zealand can now manage their accounts, track Headstart payments, browse and configure products, and complete purchases entirely online. Every order flows directly into Jade, removing manual input and reducing the risk of errors.
Chrisco's teams manage content, run email campaigns, and update the product catalogue independently in each market, without needing developer support.
What’s Next
We continue to support Chrisco under a two-year managed services agreement, covering APAC hosting, security, backups, and ongoing development across both sites.
Why work with us on journeys like this?
We turned a complex, hard-to-manage setup into a streamlined, fully connected platform for Chrisco. If you want your systems to work together properly, let’s talk.